Our Commitment to Responsible Gambling

At Cat2Bet, your safety and well-being are our top priorities. We believe that gambling should be a fun and entertaining activity, never a source of harm or distress. That is why we are dedicated to fostering a responsible gaming environment in full compliance with the United Kingdom’s Gambling Commission regulations and the UK Gambling Commission guidelines.

We understand that gambling can sometimes lead to unhealthy habits for a minority of players. Our responsibility is to provide practical tools, support, and information to help you maintain control and enjoy gaming safely.

Tools to Help You Stay in Control

Cat2Bet offers a range of features designed to empower you to manage your gambling activity responsibly:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps to control how much money you add to your account.
  • Wager and Loss Limits: Define limits on the amount you can bet or lose within a set period to prevent excessive gambling.
  • Session Time Limits: Choose how long you want to play during each session and receive reminders when your time is up.
  • Reality Checks: Get periodic notifications to help you stay aware of the time and money spent while playing.
  • Self-Exclusion: Temporarily suspend your account access for a minimum of 24 hours up to 6 months or longer if needed.
  • Permanent Account Closure: If you decide to stop gambling altogether, you may request permanent account closure at any time.

Recognising the Signs of Problem Gambling

Gambling should always remain a form of entertainment. If you notice any of the following signs, it may be time to seek help or reassess your gambling behaviour:

  • Gambling to recover previous losses
  • Borrowing money or using credit to gamble
  • Losing track of time or spending more than intended
  • Neglecting work, family, or social commitments
  • Feeling anxious, restless, or irritable when not gambling
  • Using gambling as a way to escape problems or emotions
  • Chasing losses or increasing stakes to win back money

If you recognise any of these behaviours in yourself or someone you care about, we encourage you to take immediate action by using our support tools or contacting professional services.

Best Practices for Safer Gambling

To help you maintain a healthy relationship with gambling, we recommend the following strategies:

  • Set a strict budget before you start playing and never exceed it
  • Treat gambling as a leisure activity, not a way to make money
  • Avoid chasing losses or borrowing money to gamble
  • Take regular breaks and limit your session lengths
  • Balance gambling with other hobbies and social activities
  • Never gamble when feeling stressed, upset, or under the influence of alcohol or drugs
  • Use only disposable income, not money needed for essentials like bills or rent

Self-Assessment and Support Services

If you are unsure whether your gambling is under control, we offer a confidential self-assessment quiz on our website to help you evaluate your behaviour. For personalised advice and support, our dedicated Responsible Gambling Team is available via email at [email protected] or through our Live Chat service.

We also encourage you to access external professional help if required. Trusted UK organisations include:

  • GamCare – providing free information, advice, and support for problem gambling
  • BeGambleAware – offering confidential help and resources to promote safer gambling
  • Gamblers Anonymous UK – peer support groups for those seeking recovery
  • BetBlocker – a free app that blocks access to gambling sites across multiple devices

Managing Your Account: Self-Exclusion and Closure

Temporary Self-Exclusion: You can suspend your account for a period ranging from 24 hours to 6 months. During this time, you will not be able to log in or place bets.

Permanent Closure: If you wish to close your account permanently, please contact our support team at [email protected]. We recommend withdrawing any remaining funds before initiating closure.

Reopening Accounts: Accounts closed due to responsible gambling concerns are not eligible for reopening. Accounts closed for other reasons may be reactivated following a thorough review by our Responsible Gaming Department to ensure player safety.

Protecting Minors and Preventing Underage Gambling

Cat2Bet strictly prohibits gambling by anyone under the age of 18, in line with UK law. To enforce this, we employ robust age verification procedures during account registration and payment processing.

We also recommend the use of parental control software such as Net Nanny or Qustodio to restrict access to gambling websites on family devices. Please keep your login credentials secure and never share your account information with others.

For further guidance on online child safety, please visit the Better Internet for Kids website.

Your Privacy and Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any information collected to support responsible gambling measures will be handled securely and used only for legitimate purposes related to your account and welfare.

Contact Us for Responsible Gambling Support

If you have any questions or concerns regarding responsible gaming or need assistance managing your gambling habits, please do not hesitate to contact our Responsible Gambling Team at [email protected] or via Live Chat on our website. We are here to support you every step of the way.

Remember: Gambling should always be safe, fun, and within your control. Stay mindful, play responsibly, and seek help whenever you need it.