Privacy Policy Overview

Welcome to Cat2Bet (“we”, “us”, “our”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit and interact with our website cat2bet.uk.com and related services. By using our platform, you consent to the practices described below. If you do not agree with any part of this policy, please refrain from using our services.

1. Data Controller

Cat2Bet Limited, registered in the United Kingdom, is the data controller responsible for your personal data. For any questions or concerns about your privacy or this policy, please contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various categories of personal information to provide and improve our services, including but not limited to:

Full name
Email address
Telephone number
Residential address
Date of birth and gender
IP address and device/browser information
Account registration and profile details
Payment and transaction history
Usage data such as login times, betting activity, and site interactions
Communication data including messages you send to us
Documents for identity verification and compliance (e.g., proof of ID, address)
Special category data (e.g., health information) only if voluntarily provided
Information from third parties for fraud prevention and responsible gambling checks

3. Purpose of Processing Your Data

We process your personal data for the following purposes:

To create and manage your user account and provide our gambling services
To verify your identity and ensure you meet legal gambling age requirements (18+)
To process deposits, withdrawals, and other financial transactions
To comply with legal and regulatory obligations including anti-money laundering (AML) and responsible gambling rules
To communicate important updates, service changes, and account notifications
To run promotions, bonuses, and competitions with your consent
To personalise your experience and deliver relevant content and offers
To analyse usage trends and improve our platform’s functionality and security
To detect and prevent fraud, money laundering, and other unlawful activities
To generate anonymised and aggregated reports for business and regulatory purposes

4. Legal Basis for Processing

Our data processing is conducted in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. We rely on the following legal bases:

Your explicit consent (e.g., for marketing communications)
Performance of a contract (e.g., providing gambling services)
Compliance with a legal obligation (e.g., age verification, AML)
Our legitimate interests to operate, secure, and improve our services, provided these do not override your rights

5. Data Retention Period

We retain your personal data only as long as necessary to fulfil the purposes described or to comply with legal requirements. Typically, data is kept for up to five years after account closure or last activity, in line with UK Gambling Commission guidelines. Certain records may be retained longer for regulatory audits or investigations, including responsible gambling monitoring or self-exclusion periods.

6. Marketing and Communication Preferences

With your consent, we may send you promotional offers and newsletters related to our services or trusted partners. You can update your preferences or unsubscribe at any time via your account settings or the unsubscribe link in emails. We do not sell your data for marketing purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

Ensuring website functionality and security
Remembering your preferences and login details
Analysing site usage and performance
Delivering personalised advertising content

You can manage or disable cookies through your browser settings; however, some cookies are essential for the site’s operation and cannot be turned off.

8. Sharing and International Transfers

Your data may be shared with:

Trusted third-party service providers (e.g., payment processors, IT support)
Regulatory authorities and law enforcement where required by law
Fraud prevention and identity verification agencies
Affiliated companies within the Cat2Bet group for operational purposes
Parties you have authorised us to share data with

If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards such as standard contractual clauses are in place to protect your information.

9. Security Measures

We implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include encryption, secure servers, access controls, and regular security assessments.

10. Your Rights

You have the following rights under UK data protection law:

Right to be informed about how your data is used
Right to access your personal data
Right to rectify inaccurate or incomplete data
Right to erasure in certain circumstances
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time without affecting prior processing
Right to object to automated decision-making or profiling with legal or significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond within the statutory timeframes.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or our services. Any updates will be published on this page with a revised date. Continued use of our services after changes signifies your acceptance of the updated policy.

12. Complaints

If you have concerns about how we handle your data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the UK Gambling Commission.

For more information on responsible gambling, visit the UK Gambling Commission or BeGambleAware.

Last updated: 28.05.2025